Privacy Policy
ITQAN BMS
Introduction
At ITQAN BMS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management system.
Information We Collect
We collect several types of information to provide and improve our services:
1. Personal Information
- Name and contact information (email, phone number)
- Company name and business details
- User account credentials (username and encrypted password)
- Role and permission settings within the system
2. Business Information
- Offer details (descriptions, pricing, items)
- Client information related to offers
- Bank guarantee information
- Document attachments and templates
3. Technical Information
- IP addresses and browser information
- System activity logs and audit trails
- Session data and authentication tokens
- Usage patterns and feature interactions
How We Use Your Information
We use the collected information for the following purposes:
Service Provision
- Create and manage user accounts
- Process and store offers and related data
- Enable collaboration between team members
- Generate reports and analytics
Security & Compliance
- Maintain audit logs for security
- Detect and prevent unauthorized access
- Comply with legal requirements
- Monitor system performance
Communication
- Send system notifications
- Provide customer support
- Share important updates
- Respond to inquiries
Improvement
- Analyze usage patterns
- Improve system features
- Enhance user experience
- Develop new functionality
Data Security
We implement robust security measures to protect your information:
- Encryption: All passwords are encrypted using industry-standard hashing algorithms
- Access Control: Role-based permissions restrict data access to authorized users only
- Audit Logging: All system activities are logged with IP tracking for security monitoring
- Regular Backups: Database backups are performed to prevent data loss
- Secure Transmission: Data transmitted over secure protocols (HTTPS)
- Session Management: Automatic session timeout and secure token handling
Data Sharing and Disclosure
We do not sell or rent your personal information. We may share information in limited circumstances:
Limited Disclosure
- With Your Consent: When you authorize us to share information
- Within Your Organization: With team members based on assigned permissions
- Legal Requirements: When required by law or to protect rights and safety
- Service Providers: With trusted partners who assist in system operations (under strict confidentiality agreements)
Cookies and Tracking
We use cookies and similar technologies to:
- Maintain user sessions and authentication
- Remember user preferences and settings
- Analyze system usage and performance
- Improve user experience
You can control cookie preferences through your browser settings. However, disabling cookies may limit system functionality.
Your Rights
You have the following rights regarding your personal information:
Access
View your personal information at any time
Correction
Update or correct your information
Deletion
Request deletion of your data
Export
Download your data in portable format
Object
Object to certain data processing
Restrict
Limit how we use your information
Data Retention
We retain your information for as long as:
- Your account remains active
- Necessary to provide services
- Required by law or regulatory requirements
- Needed for legitimate business purposes
When data is no longer needed, we securely delete or anonymize it.
Children's Privacy
This system is intended for business use and not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes through the system or via email. Continued use of the system after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: